Church Cashbook User Manual

Common issues and quick fixes.

I can’t see my church

• Your role/scope may not include it.
• Contact your administrator to request access.

I can see things but can’t edit

• You may be a Viewer, or your scope may be read-only.
• Check your role or ask an administrator.

Totals don’t match my bank statement

• Check the selected financial year and opening balance.
• Check voided items (they do not affect totals).
• Use clear/unclear to track reconciliation.

Receipt/PDF issues

• Try downloading the file rather than viewing in-browser.
• If a PDF is clipped, use the download option or report it to support.